KNEC Communication Skills Notes Number of Pages: 71 Pages File size: 11.7 MB Suitable for: Certificate, Diploma, University and Professional Courses Summary of Topics covered: Topic 1:Introduction to Communication Topic 2: Communication Process Topic 3: Classification of Communication Topic 4: Forms of Communication Topic 5: Channels of Communication Topic 6: Official Etiquette, Protocol and Diplomacy Topic 7: Writing Skills Topic 8: Summary Topic 9: Report Writing Skills Topic 10: Conducting Meetings and Minute Writing Topic 11: Interviews Topic 12: Public Relations and Customer Care Topic 13: Emerging Issues in Communication
